Privacy Policy

At The Expansion Experts, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

1. Information We Collect

We collect personal information that you provide directly to us when you use our website or engage with our services, including:

• Contact Information: Name, email address, phone number, and business details.
• Account Information: Login credentials, preferences, and settings.
• Payment Information: Billing details and payment history.
• Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies (see our Cookie Policy for more details).

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver our services, respond to your inquiries, and manage your account.
• Improving Our Website: To analyse usage patterns, improve site performance, and enhance user experience.
• Marketing Communications: To send you updates, newsletters, and promotional materials if you have opted in to receive them.
• Customer Support: To provide assistance, resolve issues, and respond to feedback.
• Compliance: To comply with legal obligations, protect our rights, and ensure security.

3. Sharing Your Information

We may share your information with the following parties:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors, hosting providers, and analytics services.
• Business Partners: Trusted partners who work with us to provide additional services that may benefit you.
• Legal Authorities: When required by law, court order, or other legal processes.

We do not sell or rent your personal information to third parties.

4. Data Security

We take data security seriously and use industry-standard measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccuracies in your personal data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us here.