Cookie Policy

The Expansion Experts uses cookies to enhance your browsing experience and analyze site traffic. By using our site, you agree to our use of cookies in accordance with our privacy policy.

This Cookie Policy explains how The Expansion Experts uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the site remember your actions and preferences over time, improving your experience.

2. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the operation of our website. They enable core functionalities such as security, network management, and accessibility.
  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our site by collecting information anonymously. This data helps us improve our website and services.
  • Functional Cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) to provide enhanced, personalised features.
  • Advertising and Targeting Cookies: We use these cookies to deliver advertisements relevant to you and your interests. They also help us measure the effectiveness of our marketing campaigns.
3. Types of Cookies We Use
  • Session Cookies: These are temporary cookies that expire once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences or actions across multiple sites.
  • Third-Party Cookies: We may use third-party cookies for analytics, advertising, and social media integration.
4. Cookies We Use

Below is a list of cookies we may use on our website:

  • Google Analytics: Used to collect anonymous information about site usage and traffic to help us improve the site.
  • Facebook Pixel: Helps track user behaviour from Facebook ads and measure the effectiveness of our advertising.
  • HubSpot: Used for managing customer relationships and improving user experience on our site.
  • LinkedIn Insight Tag: Allows us to measure LinkedIn advertising performance and optimise our campaigns.
5. Managing Your Cookie Preferences

You can manage your cookie preferences by adjusting your browser settings to refuse or delete cookies. However, please note that blocking some cookies may affect the functionality and performance of our website.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically to stay informed about how we use cookies.

7. Contact Us

If you have any questions about our Cookie Policy, please contact us here.

1. Information We Collect

We collect personal information that you provide directly to us when you use our website or engage with our services, including:

  • Contact Information: Name, email address, phone number, and business details.
  • Account Information: Login credentials, preferences, and settings.
  • Payment Information: Billing details and payment history.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies (see our Cookie Policy for more details).
2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver our services, respond to your inquiries, and manage your account.
  • Improving Our Website: To analyse usage patterns, improve site performance, and enhance user experience.
  • Marketing Communications: To send you updates, newsletters, and promotional materials if you have opted in to receive them.
  • Customer Support: To provide assistance, resolve issues, and respond to feedback.
  • Compliance: To comply with legal obligations, protect our rights, and ensure security.
3. Sharing Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors, hosting providers, and analytics services.
  • Business Partners: Trusted partners who work with us to provide additional services that may benefit you.
  • Legal Authorities: When required by law, court order, or other legal processes.

We do not sell or rent your personal information to third parties.

4. Data Security

We take data security seriously and use industry-standard measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal data.
  • Deletion: Request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us here.